Our goal is to provide our clients with the best diagnosis and service to the best of our ability. While diagnosing and servicing your appliances, our technicians are trained and instructed to detect existing issues and their nature. In order to provide you with the best service, we are implementing below awareness of situations that can occur.

Please read this notice carefully.

–Service Calls: Please understand that when a call is placed to HASP and a technician is delegated by HASP for a specific issue, while the technician may diagnose other issues and damages upon inspections, the technician is obligated to only address the specific issue which was called in, unless the client consent and request for any additional issues and damages to be address. At which time a new invoice will have to be drawn up and signed by the client(s). After the initial service repair, if the issue/problem persists, HASP will send a technician to inspect the appliance anew. If The issue problem is determined to be coming from the same source and or part, the technician will attempt to solve the issue free of charge. If upon inspection the issue problem is determined to be caused by another source or part, a new invoice will need to be drawn with new charges reflecting that specific repair.

—Prior lssues/Damages: HASP technicians take pride in our work and guarantee all our service. However, there are several existing problems, issues and or damages for which the company will not be held accountable or responsible for; Any issues/damages that an appliance suffered inside and outside prior to the technicians’ diagnose and or service- Any physical wear and tear which occurred prior to the technicians’ diagnose and or service-Any damage the appliance suffered during diagnose and or servicing which was caused by an existing damage issues such as; any manufacturer”s defects, any wrong installations, loose parts, missing parts, incorrect plumbing. Wrong electric connections, and or lack of maintenance- Any plumbing or electric connection issues relating to manufacturers defects, wrong installation, loose, missing or falling parts or any damage and or lack of maintenance on the client and or

previous technician not associated with HASP- Any damage or issues ready to happen or deemed inevitable în result of defects, wrong installation, loose, missing and or falling parts or wrongful use of appliance by client or previous technician not associated with HASP. Such issues may have tò be taken up with the manufacturer’s guarantee and or warrantee.

While our technicians attempt to diagnose and or service a default appliance with existing conditions such as mentioned above, HASP is not responsible if the appliance performance gets worse or persists during and or after the technicians diagnose and or service. These damages/issues are oftentimes progressive and inevitable due to the existing condition such as mentioned above. HASP reserves the right to refuse service after diagnosing a faulty appliance if the technicians deem the issue and or damage to be too grave and or beyond repair. Such issues and or damages may have to be taken up with the manufacturer’s guarantee and or warrantee-

–Fire Hazard: HASP is not responsible for any unit property fire and or damage caused by a faulty hazard in appliances and or units. Any fire caused by manufacturer’s defects and or client abuse/misuse which creates any type of hazard, whether such damage occurred while the appliance is being serviced and or days after the appliance was serviced, HASP and the involved technician are not responsible for any such damage as mentioned above.

–HASP reserves the right not to service any appliance that poses fire and or hazardous threat after initial diagnosis. The service technician will provide you the client, to acknowledge you  read and agree to the Terns covered above in the HASP Consumer Notice.